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HOSTING / WEBSITE DESIGN


 

   We are a local company that will service your needs promptly and efficiently.  We install all software and hardware needed for our programs.  We will provide all training needed to use our software efficiently.
 


1. ACCOUNTING/FINANCIALS
•  Provide complete audit trail of accounting details from accounting transaction to invoice and customer
 •  Report on revenues and expenses by any configurable account segment (location, product line,
    customer type, etc.)
•  Monitor accounts receivable to gain visibility on outstanding debt and aging
•  Perform payroll runs, record results and print check
 


2. CUSTOMER SERVICE
 •  Provide real time status information over the web
•  Track details of each email and phone call made to customers
•  Create service tickets and record work being performed on a specific serial number
•  Bill hours worked by each technician
 

3. INVENTORY
 •  Transfer product between warehouses
•  Check stock availability and identify bin location
•  Take physical inventory counts
4. PURCHASING
•  Create POs automatically based on stock availability
•  View history of items purchased while negotiating
   with vendors
•  Check lowest price offered
 

5. RECEIVING
 •  Receive product into inventory against PO
•  Assign manufacturer's serial number
•  Print barcode label
 
6. FULFILLMENT
 •  Create individual or batch pick tickets
•  Scan and validate merchandise via barcode as product
    leaves warehouse
•  Convert all picked orders into shipments and invoices
   through single click
 

7. RMAs
 • Customer can begin RMA process through Web store 
• Assign returned inventory to specific bin for further
  inspection
• Manage returns to vendors and track vendor credits 
8. SALES FORCE AUTOMATION
 • Negotiate price based on profit analysis directly
  from sales order
• Manage sales funnel for company and individuals
• Track leads as they move through sales process
 

9. WEB STORE
 • Create and maintain a professional Web store w/o programming knowledge
• Process orders and automatically update back-end accounting system
• Suggest cross-sell and up-sell opportunities per product
• Secure online credit card transactions using security code and address authorization
 

10. POINT-OF-SALE
 • Suggest accessory products using automatic prompts
• Scan barcodes, adjust inventory count and print
  receipts
• Process credit cards using real time integration
11. MARKETING
 • Identify customers based on selection criteria
• Export lists into Excel for email marketing
• Measure success and revenue of marketing campaigns by source code
 
 

Computer Business Solutions, Inc. • 22 East Main Street - Rear, Lititz, PA 17543 • T. 717.627.1730 • F. 717. 627.3526